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Tips to Reduce Your Customer Support Costs When hosting websites, whether as a mainstream hosting provider, a hobby, or to supplement another service, it's your job to make sure your customers have access to technical support in case they need...

Roundcube: MySQL or SQLite? cPanel 11.25 introduces a new feature: The ability to have RoundCube use SQLite instead of MySQL. After benchmarking resource usage and performance, I've come to the conclusion that SQLite is definitely...

Simple Bash Script to Fix Account Permissions This is a simple bash script I wrote to fix the permissions and ownership of files within a cpanel account. To use, simply copy the script your server, chmod 755, and pass the usernames as arguments: ./fixperms...

Re-Installing Auxiliary cPanel Software Cpanel has a lot of supporting software that you may be using on your server. In case something goes amiss, here is a list of scripts that reinstall cpanel-provided software on your system. For most all...

10 Free Monitoring Solutions to Consider Server and network monitoring can be crucial to a host's success. I mean, how embarrassing is it when your customers are aware of downtime before you are? You don't have to pay big bucks or spend loads...

Posted by Vanessa | Posted in Misc | Posted on December 31, 2009

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DomainKeys (DKIM) and SPF records are becoming a common, and annoying, demand among email providers, mainly Yahoo and Hotmail. In short, both are methods of email authentication designed to verify email integrity, by linking a sender to a specific server or hostname. In other words, DomainKeys and SPF records specify what servers can send email on behalf of a domain name.

You’ll want DomainKeys and SPF records if your users have trouble sending email to certain providers, or they are having issues with spoofed (forged) email. CPanel currently allows two easy ways for you or your users to set up email verification. This is supported at least from cPanel 11.18 onward.

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