Tips to Reduce Your Customer Support Costs When hosting websites, whether as a mainstream hosting provider, a hobby, or to supplement another service, it's your job to make sure your customers have access to technical support in case they need...

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Roundcube: MySQL or SQLite? cPanel 11.25 introduces a new feature: The ability to have RoundCube use SQLite instead of MySQL. After benchmarking resource usage and performance, I've come to the conclusion that SQLite is definitely...

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Simple Bash Script to Fix Account Permissions This is a simple bash script I wrote to fix the permissions and ownership of files within a cpanel account. To use, simply copy the script your server, chmod 755, and pass the usernames as arguments: ./fixperms...

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Re-Installing Auxiliary cPanel Software Cpanel has a lot of supporting software that you may be using on your server. In case something goes amiss, here is a list of scripts that reinstall cpanel-provided software on your system. For most all...

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10 Free Monitoring Solutions to Consider Server and network monitoring can be crucial to a host's success. I mean, how embarrassing is it when your customers are aware of downtime before you are? You don't have to pay big bucks or spend loads...

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