If you have servers in a two-way DNS cluster sync that causes all zones to be written to all servers, there is a way to clean this up. I’ve written a script to compare a list of zones on a server to /etc/userdomains to determine which zones belong to the server, so the extraneous ones […]
cPanel DNS Zone Cleanup Read Post »
When trying to upgrade from CentOS to AlmaLinux, cPanel 110 and earlier might experience the following error: Edit /etc/cpanel/ea4/profiles/pkg-manifest.json and remove the extra comma at the end of any list, for example: Then re-run Elevate and it should proceed.
Elevate: Unable to backup EA4 profile Read Post »
When using cPanel/Sectigo as the SSL provider for AutoSSL, you may occasionally see this error in the autossl log: The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later. This error seems to be caused be incorrect permissions in /var/cpanel/ssl/domain_tls/. You can fix this with the following command:
Fixing AutoSSL “provider cannot currently accept incoming requests” Read Post »
Having SSL problems? One of the most common issues our team handles is related to websites not properly displaying over HTTPS, whether it be the website either not loading entirely, or just not showing the green padlock: If you’re sure that the SSL certificate is installed properly, but your site isn’t showing as secure, there
Troubleshooting Website SSL Issues – No Padlock Read Post »
If you’re on a cPanel server, you’ve probably noticed a sizable folder called ‘virtfs’ sitting in /home, which would appear at first to be using a ton of space. Your first inclination might be to delete it, but don’t! Most likely, the files in that folder are actually just hard links or bind mounts and
Safely Removing virtfs on a cPanel Server Read Post »
The cPanel update fails due to a problem installing RPMs, but is not specific about what the problem is: [20160203.180007] Testing if the newly downloaded RPMS can be installed without conflict [20160203.180007] Testing RPM transaction [20160203.180012] [20160203.180012] ***** FATAL: Test install failed: [20160203.180012] The Administrator will be notified to review this output when this script
cPanel Update Fails Due to RPM Conflict Read Post »
When attempting to create a user or restore a backup you may see this error: This system already has a database owner named___ To fix this, edit the following files on the system and remove entries for the user in question: /var/cpanel/databases/users.db /etc/dbowners
This system already has a database owner named X Read Post »
If your server is using a NAT setup and for some reason isn’t properly showing the correct public IP that should be mapped to the private IP on your server, you can easily fix this by creating a script to tell cPanel what the public IP should be. For example, you can simple put the
Changing the Public IP in a NAT setup Read Post »
If you’re a hosting provider with cPanel servers that were set up prior to version 11.46, you may be hearing from customers using Outlook ever since MS15-055 was released by Microsoft on May 12. This most recent Outlook upgrade prevents the software from connecting to a POP or IMAP server that uses DH keys that are
Resolving MS15-055 on cPanel Servers Read Post »
