The cPanel Admin – Page 6 – We know stuff about cPanel.

Fixing cPanel Locale Errors

nessa • June 21, 2013

If you receive an “Internal Death” (generic cPanel speak for “something broke”) when accessing WHM and/or cPanel, the first thing you should do is check the cPanel error logs at /usr/local/cpanel/logs/error_log. You may see something like this: die [Internal Death while parsing [stdin] xxxxx] Read of CDB_File failed: Protocol error at /usr/local/cpanel/Cpanel/CPAN/Locale/Maketext.pm line 217. Cpanel::CPAN::Locale::Maketext::maketext() […]

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DNS, Fixes, Howto, Scripts

Restoring DNS Zones on a cPanel Server

nessa • April 29, 2013

In rare situations, the DNS zones located in /var/named might disappear. We’ve heard of this happening after certain bind package updates, or simply due to administrator error. In either case, it may be possible to restore or at least recreate the missing zones. Even if the server in question does not act as a nameserver,

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Fixes, Hacks, Mail, Misc

Exclude Domains from RBL Checks for Incoming Email

nessa • April 16, 2013

Update: This feature is automatically enabled as of cPanel 11.36.1.4 If you have RBL’s enabled globally on your server, there may be times when you want to keep certain domains from having their mail scanned against an RBL. While cPanel supports excluding sender IP addresses from these checks, some manual Exim modifications are needed to

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Howto, Linux

Using Skeleton Directories in cPanel

nessa • April 16, 2013

The skeleton (aka “skel”) directory is one of the frequently ignored features on Linux servers, especially for hosting providers. With the skel directory, you can easily configure a default set of files to be automatically copied into new user accounts, which is particularly useful for customizing the holding pages for new customer websites. On

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Howto, MySQL

How to Change the Location of MySQL on cPanel

nessa • November 2, 2012

There may be some situations where you have to move the location of MySQL, for example, if you’re out of disk space or perhaps looking to host it on another device to increase performance. Whatever the reason, moving MySQL is simple and has no impact ct on cPanel’s functionality. 1) Create a backup

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Apps, Misc

Why Softaculous is More Fantastic than Fantastico

nessa • October 21, 2012

I don’t mean to offend anyone who still uses Fantastico. Some people prefer to stick to what they’re used to, and Fantastico is the original open-source auto-installer built for cPanel and has a pretty solid name in the hosting industry. But geez – what happened? Where did all their developers go, and what are the

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Howto, Linux

5 Ways to Get a User’s Disk Usage

Mark • September 30, 2012

This may seem pretty simple, but I see a lot of questions about how to get a user’s disk space usage on a cPanel user. I put together a quick list of 5 simple ways for the average admin: 1) Good ole’ cPanel/WHM. You can see the usage on the left-hand side of cPanel,

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Hacks, Howto, MySQL

Upgrading MySQL Without Breaking PHP

nessa • August 7, 2012

Update: Please be advised that this post does not apply to you if you’re running EasyApache 4, because EA4 uses PHP RPMs and MySQL client compatibility libraries. Please make sure you are following the instructions below that pertain to your system! There’s a dilemma among system administrators of high-traffic servers when it comes to doing

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Fixes, Howto, MySQL

Restoring Database Privileges

nessa • March 20, 2012

I’ve seen several cases in the last few months where database users seemingly “disappear” or privileges appear to become invalid when restoring MySQL data or an entire server from raw backups. This may commonly be attributed to a MySQL version mismatch, for example, when a server is running MySQL 5.0 and then is suddenly running

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