When hosting websites, whether as a mainstream hosting provider, a hobby, or to supplement another service, it’s your job to make sure your customers have access to technical support in case they need help. Customer support is one of the highest expenses that a web host can encounter. Just my making a few small changes, […]
Tips to Reduce Your Customer Support Costs Read Post »
I wrote this nice one-liner for a user in the cPanel forums asking how to change all their current default addresses to :fail: – http://thecpaneladmin.com/files/changedefaultaddr.sh.txt Before you do anything like this, you should back up /etc/valiases. Keep in mind also that you can change the default address for new accounts in WHM > Tweak Settings.
Mass Change Default (Catch All) Addresses Read Post »
A common question we get from cPanel administrators is whether it’s Ok to remove /home/.cpan since, on many servers, it tends to grow to a size exceeding 1G. The short answer is yes – installation files. If you find that yours is occupying too much disk space, delete it, and run the following commands: perl -MCPAN
That Huge .cpan Folder in /Home Read Post »
Ftp is easy to configure on a cPanel server using WHM or the pureFTP configuration file. The FTP service configuration in WHM is a no-brainer, but for those looking to set up FTP from command line (such as for automation purposes), you can use cPanel’s built-in template system to apply configuration options that will not
Command Line PureFTP Configuration on cPanel Read Post »
Update: As of cPanel 11.4x, Roundcube only supports SQLite. cPanel 11.25 introduces a new feature: The ability to have RoundCube use SQLite instead of MySQL. After benchmarking resource usage and performance, I’ve come to the conclusion that SQLite is definitely the best way to go for Roundcube. Having trou Duplicate File Cleaner ble making the
Roundcube: MySQL or SQLite? Read Post »
If you have a server with single standalone drives, you may have considered the possibility of adding additional hard drives to provide more disk capacity to your system. Luckily, this is very easy to set up and use with cPanel. First things first, I’ll assume that you already have the hard drive physically installed in
Managing Multiple Hard Drives with cPanel Read Post »
There may come a point in time where you need to change the shared IP address of a server, with little to no interruption in service for your users. This guide will show you how to change the shared IP of your cPanel server with the method I’ve used in the past. This is intended
Changing the Shared IP Address of a Live Server Read Post »
It was announced by cPanel on April 14, 2010 that cPanel 11.25.1 will include a new database mapping feature that’s been long requested: the removal of cPanel username prefixes from the database names. This is a non-reversible, opt-in feature that some hosts may find very valuable. But is it a feature that you need? Who
New cPanel Database Mapping Feature: Is it for You? Read Post »
This article will not go into detailed technicalities on identifying, troubleshooting, tracing, and fixing hacks. These topics are far too broad to cover in a single article, and is outside the scope of this article’s intent. This guide is to help you, the system admin, come up with a plan to handle situations involving breached
Dealing With Hacked Sites Read Post »
